Standard delivery is 7 business days from the date we process your completed Creative Brief (which requires one full business day) for most writing projects. Upgraded faster delivery services can be added to most services at an additional cost as outlined during the purchasing process.
Note that orders received on weekends and office-observed holidays will be processed the following first full business day. We typically reserve the following holidays: New Year’s Eve, New Year’s Day, Martin Luther King, Jr. Day, Easter, Memorial Day, Labor Day, Thanksgiving + Day After Thanksgiving, Christmas Eve. and Christmas Day. Holiday list is subject to change with notice.
All orders must be redeemed within 120 days of the purchase date. After that time, you will forfeit all monies paid.
We reserve the right to cancel an order if we deem it does not align with our guidelines and corporate policy. In such circumstances, you will be given as much notice as possible and a full refund of fees paid.